Privacy Policy
Privacy Policy
Effective Date: [1/1/2016]
Restaurant Systems ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, and protect the information you provide when contacting us for technical support via phone or text at 801-901-2266.
1. Information We Collect
When you contact us for technical support, we may collect the following information:
- Contact Information: Your name, phone number, and email address.
- Business Information: Information about your restaurant, including the name of the business, address, and any relevant technical details.
- Communication Records: Details of your requests, issues, and resolutions provided during phone calls or text messages.
- Technical Data: Information about your devices or systems to provide support, such as device specifications, software versions, or network details.
2. How We Use Your Information
We use the information collected to:
- Provide technical support services and troubleshoot issues.
- Communicate with you regarding your inquiries or service requests.
- Improve our services based on feedback and technical trends.
- Maintain internal records for customer service and business operations.
- Notify you of updates, changes to our services related to your business needs.
3. How We Protect Your Information
We prioritize the security of your information by:
- Using secure systems to store and manage your data.
- Limiting access to your information to authorized personnel only.
- Regularly reviewing and updating our security practices.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information:
- With service providers or partners who assist us in delivering technical support, under strict confidentiality agreements.
- If required by law or to comply with legal obligations.
5. Your Rights
You have the right to:
- Access the personal information we have about you.
- Request corrections to any inaccuracies in your information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt out of receiving promotional communications at any time.
To exercise these rights, please contact us at Support@restaurantsystems.net or call 801-901-2266.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. Cookies and Website Tracking
If we operate a website or online portal, we may use cookies to enhance user experience and analyze website traffic. For more details, please review our [Cookie Policy].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website or provided to you upon request.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
- Phone: 801-901-2266
- Email: Support@restaurantsystems.net
- Mailing Address: 2940 West Maple Loop Ste 303E, Lehi, UT 84045
Restaurant Systems
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